Questions? We've got answers.

Everything you need to know about Erin’s programs and The Push App — before you commit to anything.

Frequently Asked Questions.

Getting Started.

Where do I start if I'm completely new to Erin's programs?

The best starting point is the Programs / Start Here page. It walks you through all three paths — Self-Starter programs, The Push App, and the Guided Transformation bundle — and helps you identify which one fits your goals and lifestyle. If you’re still unsure, take the 30-second quiz on the homepage.

I'm a beginner. Are these programs suitable for me?

Yes. All of Erin’s programs include beginner-friendly options and The Push App has dedicated beginner programs. You don’t need prior training experience — every exercise includes video demonstrations with voiceover coaching so you always know exactly what to do.

What's the difference between the Self-Starter programs and The Push App?

Self-Starter programs are standalone, downloadable plans — you buy them once and follow them independently. The Push App is a subscription-based platform with multiple programs, live coaching, nutrition tracking, and a community. The Guided Transformation bundle combines the best of both.

Which option does Erin personally recommend?

The Guided Transformation bundle — it gives you a complete structured program AND 12 months of The Push App access. It’s the most complete starting point for women who are serious about results.

The Push App.

Is there a free trial for The Push App?

Yes. The Push App offers a 7-day free trial with full access to all features — no credit card required. You can explore the programs, tracking tools, and community before committing to anything.

Can I cancel my Push App subscription anytime?

Yes. Cancel anytime from your account settings with no fees or penalties. Your access continues until the end of your current billing period.

Is The Push App available on iPhone and Android?

Yes. The Push App is available on both iOS and Android. You can download it from the App Store or Google Play.

What equipment do I need for The Push App?

Each program specifies its equipment requirements, but most programs have both gym and home variations. For home workouts, a basic set of dumbbells is usually all you need.

Does The Push App include nutrition support?

Yes. The app includes macro calculation tools, flexible meal ideas, and nutrition tracking. The approach is designed to support your hormones and energy — not restrict you.

What are the live coaching sessions?

Erin holds monthly live coaching sessions within The Push App. These are real-time Q&A and coaching sessions where you can get direct guidance from Erin on your training, nutrition, or anything else.

Self-Starter Programs.

How do I access my program after purchase?

After purchase, you’ll receive an email with instructions to access your program through the member portal at fit.erinstern.com. Programs are available digitally — no physical product is shipped.

Do I need a gym membership for the programs?

Not for all programs. Erin offers both gym and home workout programs. Check the individual program description to confirm what equipment is needed.

How long are the programs?

Program lengths vary — most range from 4 to 12 weeks. Each program page specifies the duration and weekly schedule.

Can I do more than one program at a time?

We recommend focusing on one program at a time for best results. Once you complete a program, you can move to the next — your purchase gives you lifetime access to return to any program you own.

Billing & Refunds.

Is there a money-back guarantee?

Yes. All programs and bundles come with a 30-day money-back guarantee. If you’re not satisfied for any reason, contact us within 30 days of purchase for a full refund.

What payment methods are accepted?

All major credit and debit cards are accepted (Visa, Mastercard, Amex, Discover). Payments are processed securely through Stripe.

Will my subscription auto-renew?

Yes. Subscriptions auto-renew at the end of each billing cycle. You’ll receive an email reminder before renewal. You can cancel anytime from your account settings.

Training for Women 35+.

Are these programs designed for women over 35?

Yes. Erin’s programs — and particularly The Push App — are specifically designed with the needs of women 35+ in mind, including hormonal changes, recovery, and the importance of strength training for long-term health. Many of Erin’s most dramatic transformation stories come from women in this age group.

I've had an injury. Can I still do these programs?

Many women in Erin’s community have trained through or after injuries. That said, always consult your doctor or physiotherapist before starting a new program post-injury. The Push App offers lower-impact options and modification notes within workouts.

Still have questions?

Can’t find what you’re looking for? Reach out directly — we’re happy to help you find the right path.